Support & Help

How can we help?

Pick the channel that suits you. We read every message and reply as soon as we can.

Help inside the app

The ⓘ icon on every screen opens a short guide to that screen.

Email support

For account, purchase and technical questions:

Purchases and refunds

Coins, memberships and e-books are bought in the app through the App Store or Google Play, so cancellations and refunds go through the store. Refund & Cancellation Policy

Authors and publishers

Publishing chapters, the author studio and publisher accounts are explained here: For authors · For publishers

Copyright notices

If your work is used without permission, send a notice and follow its status with your own link. Report infringement

Safety and reports

Report inappropriate content or behaviour with the "Report" button in the app. Our rules are in the Community Guidelines